Author,Title,Journal,ISSN,Publisher,Date,Volume,Number,Page,URL,URL(DOI) A. K. M. Tajkir-Uz-Zaman,Role of Small Initiatives in Public Service Delivery : A New Concept of Citizens' Satisfaction in Bangladesh,"山口経済学雑誌 = Yamaguchi journal of economics, business administrations & laws",05131758,山口 : 山口大学経済学会,2018-11,67,3・4,237-263,https://cir.nii.ac.jp/crid/1520853833041810560,