著者名,論文名,雑誌名,ISSN,出版者名,出版日付,巻,号,ページ,URL,URL(DOI) HERBSLEB J.,Introducing Instant Messaging and Chat in the Workplace,CHI2002,,ACM Press,2002,4,1,171-178,https://cir.nii.ac.jp/crid/1570291225134535296,