著者名,論文名,雑誌名,ISSN,出版者名,出版日付,巻,号,ページ,URL,URL(DOI)
ZAPF D.,Emotion work as a source of stress : The concept and development of an instrument,European Journal Work and Organizational Psychology,,,1999,8,,371-400,https://cir.nii.ac.jp/crid/1570291225884681216,