著者名,論文名,雑誌名,ISSN,出版者名,出版日付,巻,号,ページ,URL,URL(DOI)
BLACKSHAW P.,Consumer-Generated Media (CGM) 101 : Word-of-mouth in the age of the web-fortified consumer,http://www.nielsen-online.com/downloads/us/buzz/nbzm_wp_CGM101.pdf,,,2004,,,,https://cir.nii.ac.jp/crid/1570572700059057792,