著者名,論文名,雑誌名,ISSN,出版者名,出版日付,巻,号,ページ,URL,URL(DOI) KANO N.,Attractive Quality and Must-Be Quality,Journal of the Japanese Society for Quality Control,,,1984,31,4,147-156,https://cir.nii.ac.jp/crid/1572261550744179968,