著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Maul, Dianna and Barlow, Janelle and Edwardson, Michael",Emotional value : creating strong bonds with your customers,,Berrett-Koehler Publishers,2000,,,1576750795,,https://cir.nii.ac.jp/crid/1971712334774996000