書誌事項
- タイトル別名
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- Strategy for Improvement of the Level of Service at an Airport Passenger Terminal as Tourism Consumption and Media Space : Recommendations for Construction of the International Flight Passenger Terminal at the New Chitose Airport
- カンコウ ショウヒ メディア クウカン ト シテ ノ クウコウ リョカク ターミナル ノ サービス スイジュン コウジョウ センリャク シン チトセ クウコウ コクサイセン リョカク ターミナル セイビ エ ノ テイゲン
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説明
It is vital for the New Chitose Airport to function not only as a node in itineraries of Hokkaido tourism from other countries but also as a last destination and medium of such tourism. This study was aimed at proposing strategy for raising the level of service (LOS) and enhancing the Hokkaido brand at the Airport's international flight passenger terminal, which is scheduled for construction in fiscal 2009. The study was based on interviews with 46 persons (mainly persons involved in inbound Hokkaido tourism, tour guides, and foreign residents of Sapporo). In light of the interview findings, it recommends improvement of arrangements for tourism consumption (i.e., sales of goods, food & beverage service, information provision, entertainment, and relaxation services) with a view to enhancing the Hokkaido brand, around key words such as "convenience", "comfort", "surprise", "enjoyment", and "impression".
収録刊行物
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- 国際広報メディア・観光学ジャーナル
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国際広報メディア・観光学ジャーナル 8 67-88, 2009-03-25
北海道大学大学院国際広報メディア・観光学院
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詳細情報 詳細情報について
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- CRID
- 1050001339000919296
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- NII論文ID
- 120001311798
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- NII書誌ID
- AA1224631X
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- HANDLE
- 2115/38504
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- NDL書誌ID
- 10336595
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- 本文言語コード
- ja
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- 資料種別
- departmental bulletin paper
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- データソース種別
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- IRDB
- NDL
- CiNii Articles