Professional Competencies of Elder Care Workers : Interview Responses Compared with Job Advertisements

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  • 介護職員のインタビューによる高齢者介護職の資質 : 求人広告との比較
  • カイゴショクイン ノ インタビュー ニ ヨル コウレイシャカイゴショク ノ シシツ : キュウジン コウコク ト ノ ヒカク

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This study classifies and summarizes competencies of elder care workers according to interview responses with the care workers themselves, and compares this information with the content of job advertisements for these professional positions. By classifying interview data gathered from 30 full-time care workers, 22 categories of competencies for elder care workers were determined. A cluster analysis of categories extracted the following five clusters ; interpersonal strength, consisting of 'commitment to the elder users' and 'controlling own emotions' ; interpersonal attention, consisting of 'kindness' and 'observation' ; comprehensive care work, consisting of 'extraversion' and 'teamwork' ; enthusiasm and adaptability for the work, consisting of 'ambition' and 'flexibility' ; and interpersonal cheerfulness, consisting of 'amiability', and 'joviality'. Chi-squared tests and Fisher's combined probability tests revealed that 'controlling own emotions', 'observation', and 'extraversion' appeared in job advertisements less frequently than it was discussed in interviews with care workers; conversely, 'amiability' and 'teamwork' both appeared in advertisements more frequently than care workers brought up these competencies in interviews. These results suggest the way to advance appropriate knowledge for elder care work.

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