A study on the usage and challenges of regional child care support services : determined by an investigation of the use of counseling services by parents

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  • 地域子育て支援サービスの利用状況及び課題に関する研究 : 子育て相談の利用に関する調査から
  • チイキ コソダテ シエン サービス ノ リヨウ ジョウキョウ オヨビ カダイ ニ カンスル ケンキュウ : コソダテ ソウダン ノ リヨウ ニ カンスル チョウサ カラ

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Abstract

We aimed to determine the user-unfriendly factors preventing the use of child-rearing services by analyzing in service users perception. We focused on one child-rearing service, namely counseling services, because we positioned counseling as the first step toward receiving child-rearing services:through counseling, users can resolve their concerns and move on to use other services. We distributed a questionnaire to child-rearing parents eligible for the services. The results showed that some parents had not received counseling for any one of six types of concerns they had about child-rearing. The difference in consultation content, age of service users and number of children leads to the user-unfriendly factors.To connect to a service that is needed, it became clear that it is necessary corresponding to conscious basic attributes consultation contents and users.

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