Service management : operations, strategy, information technology

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Bibliographic Information

Title
"Service management : operations, strategy, information technology"
Statement of Responsibility
Sanjeev Bordoloi, James A. Fitzsimmons, Mona J. Fitzsimmons
Publisher
  • McGraw-Hill Education
  • 9th ed., international student ed
Publication Year
  • c2019
Book size
27 cm

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Notes

"This international student edition is for use outside of the U.S."--Cover

Includes bibliographical references and indexes

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