Service quality (SQ) : perspectives, management and improvement strategies
Bibliographic Information
- Title
- "Service quality (SQ) : perspectives, management and improvement strategies"
- Statement of Responsibility
- Arthur Collins, editor
- Publisher
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- Nova Science Publishers
- Publication Year
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- c2017
- Book size
- 23 cm
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Notes
Includes bibliographical references and index
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Details 詳細情報について
-
- CRID
- 1130000795012702336
-
- NII Book ID
- BB2621124X
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- ISBN
- 9781536107623
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- LCCN
- 2016058979
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- Web Site
- https://lccn.loc.gov/2016058979
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- Text Lang
- en
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- Country Code
- us
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- Title Language Code
- en
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- Place of Publication
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- New York
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- Subject
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- LCSH: Customer services -- Management
- LCSH: Strategic planning
- LCSH: Consumer satisfaction
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- Data Source
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- CiNii Books
