An empirical study to determine the pre-eminent range of attributes of United Kingdom hotels as perceived by the hotelier and the customer and to educe how proficiently such ascriptions are measured by hotel classification and grading schemes

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Bibliographic Information

Title: "An empirical study to determine the pre-eminent range of attributes of United Kingdom hotels as perceived by the hotelier and the customer and to educe how proficiently such ascriptions are measured by hotel classification and grading schemes"

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Publication Year

Facsim. reprint of the author's thesis (Ph.D.)--University of Kent, 1996

Bibliography: leaves 425-493

Thesis no.: DX208248