Success at the enquiry desk : successful enquiry answering -every time

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Bibliographic Information

Title
"Success at the enquiry desk : successful enquiry answering -every time"
Statement of Responsibility
Tim Owen
Publisher
  • Library Association Publishing
  • 3rd ed
Publication Year
  • 2000
Book size
22 cm

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Notes

Previous ed.: i.e. 2nd rev. ed., 1998

Includes bibliographical references (p. 73-83) and index

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