Patient satisfaction : understanding and managing the experience of care

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Bibliographic Information

Title
"Patient satisfaction : understanding and managing the experience of care"
Statement of Responsibility
Irwin Press
Publisher
  • Health Administration Press
  • 2nd ed
Publication Year
  • c2006
Book size
23 cm

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Notes

Previous ed. has subtitle: Defining, measuring, and improving the experience of care

Includes bibliographical references

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