Call centers for dummies

Maruzen eBook Library c2010. CiNii Available at 1 libraries

Bibliographic Information

Title
"Call centers for dummies"
Statement of Responsibility
by Réal Bergevin ... [et al.]
Publisher
  • J. Wiley & Sons Canada
  • 2nd ed
Publication Year
  • c2010
Book size
24 cm

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Notes

Includes index

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