Research in reference effectiveness : proceedings of a Preconference sponsored by the Research and Statistics Committee, Management and Operation of Public Services Section, Reference and Adult Services Division,Reference and Adult Services Division, American Library Association San Francisco, California, June 26, 1992

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Title: "Research in reference effectiveness : proceedings of a Preconference sponsored by the Research and Statistics Committee, Management and Operation of Public Services Section, Reference and Adult Services Division,Reference and Adult Services Division, American Library Association San Francisco, California, June 26, 1992"

Statement of Responsibility: Edited by Marjorie E. Murfin [and] Jo Bell Whitlatch

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