Elderly consumers and retail sales personnel : examining knowledge, attitudes, and retail service satisfaction

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Bibliographic Information

Title
"Elderly consumers and retail sales personnel : examining knowledge, attitudes, and retail service satisfaction"
Statement of Responsibility
Julie Johnson-Hillery, Jikyeong Kang
Publisher
  • Garland Pub.
Publication Year
  • 1997
Book size
23 cm

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Notes

Revision of the authors' thesis (doctoral--University of Wisconsin--Madison, 1995)

Includes bibliographical references (p. 123-128) and index

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