Measuring customer satisfaction

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Bibliographic Information

Title
"Measuring customer satisfaction"
Statement of Responsibility
Richard F. Gerson
Publisher
  • Crisp Publications
Publication Year
  • c1993
Book size
26 cm
Other Title
  • Measuring customer satisfaction : a guide to managing quality service

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Details 詳細情報について

  • CRID
    1130282270467262080
  • NII Book ID
    BB23971520
  • ISBN
    9781560521785
  • Text Lang
    en
  • Country Code
    us
  • Title Language Code
    en
  • Place of Publication
    • Menlo Park, Calif.
  • Classification
  • Data Source
    • CiNii Books
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