Service wisdom : creating and maintaining the customer service edge

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Bibliographic Information

Title
"Service wisdom : creating and maintaining the customer service edge"
Statement of Responsibility
Ron Zemke and Chip R. Bell
Publisher
  • Lakewood Books
Publication Year
  • c1989
Book size
24 cm

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Notes

Includes bibliographical references (p. 333-337)

Details 詳細情報について

  • CRID
    1130282270829852416
  • NII Book ID
    BB11910223
  • ISBN
    0943210089
  • LCCN
    91190707
  • Web Site
    https://lccn.loc.gov/91190707
  • Text Lang
    en
  • Country Code
    us
  • Title Language Code
    en
  • Place of Publication
    • Minneapolis, Minn.
  • Classification
  • Data Source
    • CiNii Books
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