Customer care excellence : how to create an effective customer focus
CiNii
Available at 3 libraries
Bibliographic Information
- Title
- "Customer care excellence : how to create an effective customer focus"
- Statement of Responsibility
- Sarah Cook
- Publisher
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- Kogan Page
- 4th ed
- Publication Year
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- 2002
- Book size
- 24 cm
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Notes
Includes bibliographical references (p. [244]) and index
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Details 詳細情報について
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- CRID
- 1130282271426742400
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- NII Book ID
- BA5966898X
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- ISBN
- 0749437928
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- Text Lang
- en
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- Country Code
- uk
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- Title Language Code
- en
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- Place of Publication
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- London
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- Classification
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- DC21: 658.812
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- Subject
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- LCSH: Customer relations
- LCSH: Total quality management
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- Data Source
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- CiNii Books