Customer care excellence : how to create an effective customer focus

CiNii Available at 3 libraries

Bibliographic Information

Title
"Customer care excellence : how to create an effective customer focus"
Statement of Responsibility
Sarah Cook
Publisher
  • Kogan Page
  • 4th ed
Publication Year
  • 2002
Book size
24 cm

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Notes

Includes bibliographical references (p. [244]) and index

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