Hardware and software customer satisfaction in Japan : a comparison of U.S. and Japanese vendors

CiNii Available at 1 libraries

Bibliographic Information

Title
"Hardware and software customer satisfaction in Japan : a comparison of U.S. and Japanese vendors"
Statement of Responsibility
by Michael Cusumano
Publisher
  • Alfred P. Sloan School of Management, Massachusetts Institute of Technology
Publication Year
  • 1988
Book size
28 cm

Search this Book/Journal

Notes

Includes bibliographical references (p. 27-28)

Related Books

See more

Details 詳細情報について

  • CRID
    1130282271837926912
  • NII Book ID
    BA37262733
  • Text Lang
    en
  • Country Code
    us
  • Title Language Code
    en
  • Place of Publication
    • Cambridge, Mass.
  • Data Source
    • CiNii Books
Back to top