Relationship marketing for competitive advantage : winning and keeping customers

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Bibliographic Information

Title
"Relationship marketing for competitive advantage : winning and keeping customers"
Statement of Responsibility
Adrian Payne ... [et al.]
Publisher
  • Butterworth-Heinemann
Publication Year
  • 1998
Book size
24 cm
Series Name / No
  • : pbk

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Notes

"Published on behalf of the Chartered Institute of Marketing" -- t.p

Includes bibliographical references and index

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