Bottom-line call center management : creating a culture of accountability and excellent customer service
Bibliographic Information
- Title
- "Bottom-line call center management : creating a culture of accountability and excellent customer service"
- Statement of Responsibility
- David L. Butler
- Publisher
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- Elsevier Butterworth-Heinemann
- Publication Year
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- 2004
- Book size
- 23 cm
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Notes
Includes bibliographical references and index
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Details 詳細情報について
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- CRID
- 1130282272903417728
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- NII Book ID
- BA83242634
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- ISBN
- 9780750676847
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- LCCN
- 2004001073
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- Web Site
- https://lccn.loc.gov/2004001073
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- Text Lang
- en
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- Country Code
- ne
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- Title Language Code
- en
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- Place of Publication
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- Amsterdam ; Boston
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- Subject
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- Data Source
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- CiNii Books