Bottom-line call center management : creating a culture of accountability and excellent customer service

Web Site CiNii Available at 1 libraries

Bibliographic Information

Title
"Bottom-line call center management : creating a culture of accountability and excellent customer service"
Statement of Responsibility
David L. Butler
Publisher
  • Elsevier Butterworth-Heinemann
Publication Year
  • 2004
Book size
23 cm

Search this Book/Journal

Notes

Includes bibliographical references and index

Related Books

See more

Details 詳細情報について

Back to top