Service robot implementation: a theoretical framework and research agenda

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  • Daniel Belanche
    Faculty of Economy and Business, Universidad de Zaragoza, Zaragoza, Spain
  • Luis V. Casaló
    Faculty of Business and Public Management, Universidad de Zaragoza, Huesca, Spain
  • Carlos Flavián
    Faculty of Economy and Business, Universidad de Zaragoza, Zaragoza, Spain
  • Jeroen Schepers
    Innovation, Technology Entrepreneurship & Marketing (ITEM) group, Eindhoven University of Technology, Eindhoven, The Netherlands

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