The Effects of the Service Environment on Affect and Consumer Perception of Waiting Time: An Integrative Review and Research Propositions

DOI Web Site 3 Citations

Journal

Journal of the Academy of Marketing Science

Journal of the Academy of Marketing Science 24 (4), 338-349, 1996-09-01

Springer Science and Business Media LLC

Citations (3)*help

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Details 詳細情報について

CRID

1360574095718458496
DOI

10.1177/0092070396244005
ISSN

00920703
Web Site

http://www.springerlink.com/index/pdf/10.1177/0092070396244005
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