The <scp>ScienceDirect</scp> accessibility journey: A case study

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<jats:p><jats:boxed-text content-type="box" position="anchor"><jats:caption><jats:title>Key points</jats:title></jats:caption><jats:p><jats:list list-type="bullet"> <jats:list-item><jats:p>Policy, top–down support, educational working groups, customer data, and a central accessibility team have helped mature web accessibility at Elsevier ScienceDirect.</jats:p></jats:list-item> <jats:list-item><jats:p>Collaboration groups are essential for gathering feedback from users with disabilities and experts in the field.</jats:p></jats:list-item> <jats:list-item><jats:p>Many of the lessons learned from the first accessibility user study in 2001 are still relevant today.</jats:p></jats:list-item> <jats:list-item><jats:p>Alt text for figures is a challenge for publishers, and using authors or machine learning to provide text descriptions may be a solution.</jats:p></jats:list-item> <jats:list-item><jats:p>Accessibility is not an achievement to be won and done but a culture paradigm that integrates inclusive design into the very early phases of a product.</jats:p></jats:list-item> </jats:list></jats:p></jats:boxed-text></jats:p>

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