QuestionPoint : Case studies and future plans(<Special Feature>Digital Reference Services)

  • HAYASHI Takanori
    Research Information Division, Tsukuba Office, Agriculture, Forestry and Fisheries Research Council Secretariat, Ministry of Agriculture, Forestry and Fisheries
  • MATSUYAMA Tatsuhiko
    International Christian University Library
  • NIIMOTO Kimihiro
    OCLC Center, Kinokuniya Company Ltd.,

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Other Title
  • QuestionPoint : 導入事例と今後の予定(<特集>デジタル・レファレンス・サービス)
  • QuestionPoint:導入事例と今後の予定
  • QuestionPoint ドウニュウ ジレイ ト コンゴ ノ ヨテイ

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Description

In this report, we describe backgrounds, functions and future plans on QuestionPoint, a global online network reference system, mainly developed and being operated by the Library of Congress and OCLC Online Computer Library Center Inc., including some case studies of the system. In a case study at AFFRIC, the Agriculture, Forestry and Fisheries Research Information Center, a virtual reference service through the Internet are introduced, connecting many branch offices widely located in the country, as well as some of international reference service examples. In a case of ICU, the International Christian University Library, some practical challenges and future plans at the library are introduced as well as some comments on handling Japanese language in a system developed outside Japan.

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