The effect of shared mental model and team dialogue on team performance

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  • Akiho Ryota
    Graduate School of Human-Environment Studies, Kyushu University
  • Nawata Kengo
    Institute of Decision Science for a Sustainable Society, Kyushu University
  • Nakazato Yoko
    Center for Research and Development of Education, Ochanomizu University
  • Kikuchi Azusa
    Institute of Decision Science for a Sustainable Society, Kyushu University
  • Nagaike Kazuyo
    Graduate School of Human-Environment Studies, Kyushu University
  • Yamaguchi Hiroyuki
    Faculty of Human-Environment Studies, Kyushu University

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Other Title
  • メンタルモデルを共有しているチームは対話せずとも成果を挙げる：共有メンタルモデルとチーム・ダイアログがチーム・パフォーマンスへ及ぼす効果
  • メンタルモデル オ キョウユウ シテ イル チーム ワ タイワ セズ トモ セイカ オ アゲル : キョウユウ メンタルモデル ト チーム ・ ダイアログ ガ チーム ・ パフォーマンス エ オヨボス コウカ

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<p>This study investigated the degree of the shared mental model, or team dialogue effect, on team performance, through the questionnaire method. A total of 236 students from 29 teams engaged in a school festival participated in the study. Results indicated that the effect of team dialogue on objective team performance was dependent on shared mental model. Team dialogue had no effect on objective team performance when mental model had been well shared. On the other hand, team dialogue promoted objective team performance when mental model had been poorly shared. Furthermore, team dialogue was seen to enhance subjective team performance. Our findings suggest that shared mental model is instrumental in achieving implicit coordination.
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