Field Study : Differences in Health Complaints among Taiwanese Workers in Different Occupational Categories

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  • Huang Shu-Ling
    Department of Psychology, Chung-Shan Medical University Room of Clinical Psychology, Chung-Shan Medical University Hospital
  • Lee Hong-Shen
    Department of Public Health, Chung-Shan Medical University
  • Li Ren-Hau
    Department of Psychology, Chung-Shan Medical University
  • Lai Yu-Min
    Center for Preventive Medicine, Buddhist Da-Lin Tzu Chi General Hospital
  • Chen Amanda LC
    Department of Engineering and Management of Advanced Technology, Chang Jung Christian University
  • Tang Feng-Cheng
    Department of Occupational Medicine, Changhua Christian Hospital Department of Leisure Services Management, Chaoyang University of Technology

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  • Differences in Health Complaints among Taiwanese Workers in Different Occupational Categories

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Objectives: The objectives of this study were to determine the prevalence of and differences in certain health complaints, including physical symptoms and psychological distress, among workers in different occupational categories and to explore the associations between occupational category and each complaint. Methods: A cross-sectional study was conducted using a self-administered questionnaire. A total of 1,628 workers representing seven occupational categories from ten companies in different industries submitted completed questionnaires. The self-administered questionnaire contained three parts: personal data, physical symptoms and psychological distress. Physical symptoms were measured using nine questions developed by a panel of ten general practitioners; the questions included nine common physical symptoms across main organ systems. Psychological distress was measured using the Chinese Health Questionnaire. Results: Muscle pain (44.7%) and dizziness (30.1%) were the most common symptoms reported by participants, and 16.6% of participants suffered from psychological distress. Significant differences in physical symptoms and psychological distress were found among workers in different occupational categories (Χ2=53.59, p<0.001). Compared with service workers, office workers and managers had higher prevalence rates of physical symptoms; office workers also showed a higher prevalence of psychological distress. Conclusions: The study merits attention in terms of prevention of health problems in the workplace by focusing on a set of physical symptoms and psychological distress (not merely morbidity). Occupational category should be taken into consideration when planning workplace health promotion. Our findings highlight the need for health promotion programs that specifically target office workers and managers.

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