PCによるメール利用が社会的寛容性に及ぼす効果 : 異質な他者とのコミュニケーションの媒介効果に注目して

  • 小林 哲郎
    東京大学大学院人文社会系研究科:日本学術振興会:(現)国立情報学研究所情報社会相関研究系:(現)総合研究大学院大学複合科学研究科
  • 池田 謙一
    東京大学大学院人文社会系研究科

書誌事項

タイトル別名
  • The effect of PC e-mail usage on social tolerance : Focusing on the mediating effect of communication with heterogeneous others
  • PC ニ ヨル メール リヨウ ガ シャカイテキ カンヨウセイ ニ オヨボス コウカ イシツナ タシャ トノ コミュニケーション ノ バイカイ コウカ ニ チュウモクシテ

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説明

The effect of PC e-mail usage on social tolerance was investigated by analyzing representative survey data collected from electorates in Yamanashi Prefecture, Japan. The results showed that PC e-mail usage had a positive effect on social tolerance because it allows for mediating communications with heterogeneous others. These results are a clear-cut contrast to previous research, which showed that mobile-phone e-mail usage had a negative effect on social tolerance because of the increasing homogeneity of personal networks. The results indicated that while the technological limitations of mobile phone e-mail usage selectively strengthen communications with homogeneous others through the exchange of short messages, PC e-mail usage facilitates communications between heterogeneous people, because it is suitable for the exchange of the longer messages necessary for sharing the assumptions made during correspondence. From the viewpoint of nourishing "bridging" social capital, it is suggested that the promotion of PC e-mail should be encouraged by establishing appropriate policies and that the functional development of the use of the Internet on mobile phones should be empirically investigated.

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