Three Challenges in Quantitative Management of Software Quality

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  • ソフトウェア品質の定量的管理における3つの課題
  • ソフトウェア ヒンシツ ノ テイリョウテキ カンリ ニ オケル 3ツ ノ カダイ

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Abstract

Quantitative management of software development projects is one of the most common practices among Japanese software organizations. It is usually driven by a support division such as a software quality management group to help software development divisions to focus on transforming customer requirements into software. However, quantitative management is not always considered as a meaningful practice by developments. There are at least three challenges for effective quantitative management to cooperate with both support and development divisions for excellent software quality. The three challenges include : (1) focus on external quality requirements to be excellence, (2) evaluation of internal quality in contract-based software development, and (3) utilization of process quality data to reveal mechanisms of software quality improvement. A support division needs to play an important role on quantitative management of software quality to drive organizational continuous improvement.

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