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- SAITO Yoshitada
- Chuo University
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- AOKI Akira
- Pentel Co., Ltd.
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- ARAI Yasuyoshi
- Pentel Co., Ltd.
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- NAKAJO Takeshi
- Chuo University
Bibliographic Information
- Other Title
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- 多数の内職者を含む調達・外部委託においてRCAを行うための方法の提案
- タスウ ノ ナイショクシャ オ フクム チョウタツ ・ ガイブ イタク ニ オイテ RCA オ オコナウ タメ ノ ホウホウ ノ テイアン
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Abstract
To prevent quality accidents and troubles due to human inappropriate behaviors like unintentional error and intentional rule violation, an organization needs to implement RCA (Root Cause Analysis).However, it is not easy to implement RCA for the organization which outsources most of product and service provision to suppliers including many home workers. This paper clarified the difficulties in implementing RCA in such organization and then proposed a method for overcoming them.The proposed method was applied to quality claims in assembly of multi-color ballpoint pen and the applicability and effectiveness of the method was evaluated.As the results, it was found that identification of inappropriate behavior by comparing FMEA-based work analysis with accident/trouble reports as well as tailoring of the list of direct/organizational cause candidates based on the type of inappropriate behavior and the roles which each part of the organization plays in preventive activities enable the analyst to overcome the difficulties.
Journal
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- Journal of The Japanese Society for Quality Control
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Journal of The Japanese Society for Quality Control 46 (2), 208-221, 2016
The Japanese Society for Quality Control
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Details 詳細情報について
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- CRID
- 1390001204500265984
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- NII Article ID
- 130006832978
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- NII Book ID
- AN00354769
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- ISSN
- 24321044
- 03868230
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- NDL BIB ID
- 027286617
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- Text Lang
- ja
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- Data Source
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- JaLC
- NDL
- CiNii Articles
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- Abstract License Flag
- Disallowed