Information Sharing and Advantage between Consumers and Companies to Secure Reliability and Safety

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  • TANAKA Kenji
    電気通信大学 大学院情報システム学研究科
  • ITOH Makoto
    筑波大学 大学院システム情報工学研究科

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Other Title
  • 信頼性・安全性確保のためのユーザーと企業の情報共有と活用
  • シンライセイ アンゼンセイ カクホ ノ タメノ ユーザー ト キギョウ ノ ジョウホウ キョウユウ ト カツヨウ

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Description

Product safety attracts attention in Japan. As for the product safety,only production companies do not take responsibility. It is necessary for the consumer to cooperate with safe security,and information sharing about the product safety is indispensable for companies and consumer in both sides. In 2007,Consumer Product Safety Law was revised,and a reporting the serious accident information was obliged to all companies. The law also prescribes that the reported accident must be announced to publicity. It is the first step for manufacturers,users,and administration to secure product safety all in one body. This article discusses the ideal method of the safe information sharing and practical use:what kind of product safety information by the company is expected to demand,or how the consumer should utilize the information.

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