Service Management Technologies to Maximize Value with IT Services

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  • ITサービス活用のためのサービス管理技術
  • IT サービス カツヨウ ノ タメ ノ サービス カンリ ギジュツ

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Abstract

With the diversification of the IT service, it becomes important to the user company to select and utilize appropriate IT service continuously. This paper reports IT service management technology becoming more necessary for the user company of the service along the introduction step of the IT service.

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