Emotional Intelligence of Hospital Nurses

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  • 総合病院に勤務する看護職者の情動知能の実態
  • ソウゴウ ビョウイン ニ キンム スル カンゴショクシャ ノ ジョウドウ チノウ ノ ジッタイ

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Abstract

This study sought to clarify the emotional intelligence of hospital nurses and where emotional conflict control was needed in the clinical setting. Emotional intelligence was evaluated using the Emotional Quotient Scale (EQS). Subjects were around 1000 hospital nurses who were working at a general hospital in 2013, of whom 710 responded. Most of the subjects were female (93.9%) and mean age was 32.8 years (range, 20-61 years). The EQS scores were significantly higher for nurses aged 40-60 years, married nurses, and nurses with children than for other nurses. In regards to where emotional conflict control was needed in the clinical setting, 159 nurses reported that they experienced additional work that was related to shortage of manpower and/or educational opportunities. The EQS scores for these 159 nurses were significantly higher than the scores for the other nurses.

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