書誌事項
- タイトル別名
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- Effects of emotion work on burnout and stress among human service professionals
- タイジン エンジョショク ニ オケル カンジョウ ロウドウ ガ バーンアウト オヨビ ストレス ニ アタエル エイキョウ
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説明
This study examined the relationship between emotion work (Zapf, 2002) and burnout. One hundred and eighty-two human service professionals (nurses and caregivers) completed questionnaires. A factor analysis revealed that the concept of emotion work had four main factors: “Negative emotions display”, “Positive emotions display”, “Emotional dissonance”, and “Sensitivity requirements”. In addition, the hierarchical regression analyses revealed only the main effect of “Emotional dissonance” on psychological stress reaction, whereas the main effects of all emotion work variables and two interaction effects of those on burnout. These results suggested that burnout was distinguished from psychological stress reaction by the differences in its relationship to emotion work.
収録刊行物
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- 心理学研究
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心理学研究 75 (4), 371-377, 2004
公益社団法人 日本心理学会
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詳細情報 詳細情報について
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- CRID
- 1390001205077441408
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- NII論文ID
- 130002027351
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- NII書誌ID
- AN00123620
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- COI
- 1:STN:280:DC%2BD2M7hslSjsg%3D%3D
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- ISSN
- 18841082
- 00215236
- http://id.crossref.org/issn/00215236
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- NDL書誌ID
- 7167341
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- PubMed
- 15747559
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- 本文言語コード
- ja
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- データソース種別
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- JaLC
- NDL
- Crossref
- PubMed
- CiNii Articles
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- 抄録ライセンスフラグ
- 使用不可
