DEVELOPMENT OF TOURISM MANAGEMENT SUPPORTING SYSTEM WHICH CAN COLLECT TOURIST'S ASPECTS

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  • FUKUDA Tomohiro
    Assoc. Prof., Division of Sustainable Energy and Environmental Engineering, Graduate School of Engineering, Osaka University, Dr. Eng.
  • YOSHIKAWA Yasuyo
    Pacific Consultants Co., Ltd., M. Eng.
  • YABUKI Nobuyoshi
    Prof., Division of Sustainable Energy and Environmental Engineering, Graduate School of Engineering, Osaka University, Ph. D.

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Other Title
  • 旅行者発信情報を収集可能な観光マネジメント支援システムの開発
  • リョコウシャ ハッシン ジョウホウ オ シュウシュウ カノウ ナ カンコウ マネジメント シエン システム ノ カイハツ

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Abstract

It can be said that improving tourism facilities will be indispensable for the economy of our country in the future. To improve tourism facilities, tourism information evaluated by tourists should be collected and transformed into useful knowledge, and then this knowledge should be used for the planning and the improvement of tour routes and the infrastructure of sightseeing areas. Therefore, this research describes a tourism management supporting system. Management system was composed of collection system and sharing system. The collection system was used to identify tourists' needs accurately, effectively and widely by using a CPCG (Cell-Phone with Camera and GPS) and by developing an Information Management Server. Sharing system was to transform the collected information to 4 kind of useful knowledge; confirmation, discovery, disappointment and hate, and to display them. To verify the proposed methods, the author carried out a social experiment. The experiment showed that the proposed system was effective.

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