Problems Regarding Prescription Confirmation and Solutions in Community Pharmacies

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  • Fujieda Masaki
    AIN PHARMACIEZ INC. Laboratory of Drug Lifetime Management, Graduate School of Pharmaceutical Sciences, The University of Tokyo
  • Nonaka Takuya
    Laboratory of Drug Lifetime Management, Graduate School of Pharmaceutical Sciences, The University of Tokyo Asahi-Chozai Co., Ltd.
  • Hayashi Aiko
    AIN HOLDINGS INC.
  • Hasegawa Yoshitaka
    AIN HOLDINGS INC.
  • Tsukioka Ryota
    AIN HOLDINGS INC.
  • Morisawa Azusa
    AIN PHARMACIEZ INC. AIN HOLDINGS INC.
  • Ohishi Miya
    AIN PHARMACIEZ INC. AIN HOLDINGS INC.
  • Satoh Hiroki
    Laboratory of Drug Lifetime Management, Graduate School of Pharmaceutical Sciences, The University of Tokyo
  • Sawada Yasufumi
    Laboratory of Drug Lifetime Management, Graduate School of Pharmaceutical Sciences, The University of Tokyo

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Other Title
  • 保険薬局における疑義照会事例から見える課題とその対応策
  • ホケン ヤッキョク ニ オケル ギギ ショウカイ ジレイ カラ ミエル カダイ ト ソノ タイオウサク

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Abstract

Objective: Prescription check and inquiry is one of the most important operations of pharmacists to provide optimal drug therapy to the patient.  Although a number of studies related to inquiries of prescriptions have already been reported, there is little report about requests for doctor and hospital based on the examples.  Therefore, this study aimed to clarify the current problems revealed by inquiries about prescriptions by not only analyzing these inquiries but also investigating requests for doctors and hospitals.<br>Methods: We investigated 6,255 inquiries about prescriptions and requests for doctors and hospitals at 584 insurance pharmacies from August 4 to 10, 2014.  Then, the inquiries about prescriptions and requests for doctors and hospitals were categorized.<br>Results: The most frequent category of inquiries about prescriptions was “Questions about administration and dosage” (21.5%).  On the contrary, the most frequent request for doctors was “Efficiency in gathering information from and providing information to a patient” (2,067 cases).<br>Conclusions: The present study clarified current problems revealed by inquiries about prescriptions by investigating requests for doctors and hospitals that were based on examples.  Furthermore, the problems were classified into ten categories, and these should be noted by doctors and hospitals at the time the prescription was issued.

Journal

  • Iyakuhin Johogaku

    Iyakuhin Johogaku 18 (3), 192-200, 2016

    Japanese Society of Drug Informatics

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