Design for 'tourist audio guide service' through human-centered design process

DOI
  • Ikeda Eriko
    Human Interface Design Development, Product Development Group, Fuji Xerox Co., Ltd.
  • Matsubayashi Keiko
    Human Interface Design Development, Product Development Group, Fuji Xerox Co., Ltd.
  • Hattori Hiroyuki
    Communication Design Office, Research and Technology Group, Fuji Xerox Co., Ltd.
  • Hasuike Kimitake
    Human Interface Design Development, Product Development Group, Fuji Xerox Co., Ltd.

Bibliographic Information

Other Title
  • HCDの実践による「地域発信型 観光音声ガイドサービス」のデザイン
  • 位置情報に応じた音声配信技術をベースとしたサービスプラットフォームの構築
  • generation of the audio guide service platform based on the position recognition technology

Description

In recent years, position recognition technology has made it easy to present information according to the position of the user, and that can create new experiences for travelers. In this project, the industrial design department participated and led the HCD process to create ideal service, after the base technology has been developed. Through a series of HCD activities, we pointed out key features of the service, and realized the touristic audio guide service platform. In this paper, we describe findings from HCD activities, and key features of the service and design, and then report the process that generated new commercial service.

Journal

Keywords

Details 詳細情報について

  • CRID
    1390001205610802048
  • NII Article ID
    130005485309
  • DOI
    10.11247/jssd.62.0_148
  • Data Source
    • JaLC
    • CiNii Articles
  • Abstract License Flag
    Disallowed

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