Differences in the Inpatients' and Nurses' Evaluation of the Hospital Environment

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  • Watanabe Ikue
    Division of Nursing Education and Administration, Tohoku University Graduate School of Medicine
  • Sugiyama Toshiko
    Department of Nursing, Faculty of Health Science, Tohoku Fukushi University

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Other Title
  • 一般病床患者と看護師による療養環境評価の特性
  • イッパン ビョウショウ カンジャ ト カンゴシ ニ ヨル リョウヨウ カンキョウ ヒョウカ ノ トクセイ

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Abstract

Objectives: We evaluate the inpatients' and nurses' views of the hospital environment, and assess the differences therein.<br> Method: Twenty inpatients admitted to the internal medicine ward and 20 nurses working therein were interviewed using the Evaluation Grid Method. The participants' evaluation of 29 pictures of patient rooms and wards of various hospitals were recorded.<br> Results: 1.The nurses had more points of the evaluation than the patients. 2.Both inpatients and nurses preferred the environments where they could maintain privacy. While inpatients preferred multi-bed rooms where they could keep privacy and enjoy companionship with other inpatients, the nurses preferred the places where the inpatients could enjoy the company of their families. 3.The inpatients preferred environments that were utilitarian and relaxing, while the nurses preferred environments where the inpatients would be safe and can be easily provided care. 4.The inpatients valued environments where equipment is ready to be set up as required, while the nurses valued environments where equipment is always set up.<br> Conclusions: The differences in the inpatients' and nurses' evaluation of the hospital environment are indicative of the need to incorporate the inpatients' viewpoints when providing medical services.

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