ANALYSIS OF JUDGMENT OF PARTNERS' EMOTIONS DURING E-MAIL AND FACE-TO-FACE COMMUNICATION
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- KATO Yuuki
- Graduate School of Decision Science and Technology, Tokyo Institute of Technology
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- AKAHORI Kanji
- Graduate School of Decision Science and Technology, Tokyo Institute of Technology
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Abstract
This paper focuses on e-mail communication. An experiment was conducted to compare the accuracy of judgment of one's partner's emotions experienced during e-mail communication to face-to-face communication, commonly referred to as FTFC. In addition, it also compared the emotions arising in e-mail communication versus FTFC. 22 participants of this experiment were organized into two groups: a Mail group, in which they communicated using e-mail, and a FTFC group, in which they communicated face-to-face. The accuracy of judgment was compared between the Mail group and the FTFC group. The results showed that the participants in the FTFC group judged their partners' emotions more accurately than the Mail group's participants. However, there is also a tendency to misjudge the partners' hostile emotions to be negative emotions in FTFC. In contrast, the results showed that there is a tendency to misjudge the partners' negative emotions to be hostile emotions in e-mail communication. In addition, the findings also showed that FTFC may contain more positive emotional communication than e-mail communication.
Journal
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- Journal of Science Education in Japan
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Journal of Science Education in Japan 29 (5), 354-365, 2005
Japan Society for Science Education
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Details 詳細情報について
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- CRID
- 1390001205751804672
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- NII Article ID
- 110004448243
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- NII Book ID
- AN00036978
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- ISSN
- 21885338
- 03864553
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- NDL BIB ID
- 7899474
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- Text Lang
- en
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- Data Source
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- JaLC
- NDL
- CiNii Articles
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- Abstract License Flag
- Disallowed