B-6 A Study on Service Management in Food Service Industry

DOI
  • 浅井 俊之
    株式会社イオンイーハート人事企画グループ:株式会社イオンイーハート採用グループ
  • 越島 一郎
    千葉工業大学プロジェクトマネジメント学科

Bibliographic Information

Other Title
  • B-6 外食産業におけるサービスマネジメントに関する研究(開発トラック,企業改革のためのプロジェクトマネジメント)

Abstract

Domestic food service industry has almost 24 trillion yen market. Few academia has paid attention to study this industry because its relatively low barrier to entry hide real problems. Chain restaurant, however, has been in difficult business situation and may reach a critical turning point. In this paper, the authors would like to propose a fundamental framework to study on service management in the food service industry based on a value chain concept.

Journal

Keywords

Details 詳細情報について

  • CRID
    1390001205831039360
  • NII Article ID
    110007388683
  • DOI
    10.20702/iappmproc.2007.autumn.0_116
  • ISSN
    24320382
  • Text Lang
    ja
  • Data Source
    • JaLC
    • CiNii Articles
  • Abstract License Flag
    Disallowed

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