C3 Fundamental Study on Service Value based Project Evaluation Method

DOI

Bibliographic Information

Other Title
  • C3 サービス価値主体のプロジェクト評価手法に関する基本的考察(システムズ・アプローチ研究トラック,「P2Mミッション達成型プロジェクト・プログラムマネジメント」-東日本大震災と福島原発事故の検証-)

Abstract

In a restaurant, intangible services and tangible services such as food are provided for customers. To these services, each customer accumulates subjective added values and when the sum of them exceeds the price, he or she accepts the value of the services. Therefore, in the restaurant, by considering a food service as a project, accumulation of costs spent by the restaurant and accumulation of added values received by the customers in passage of time can be interpreted as earned values, respectively. In this paper, an analysis method is developed on a value creative process for a service management on the basis of a relation between the above two earned value curves.

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Details 詳細情報について

  • CRID
    1390001205835569664
  • NII Article ID
    110008760990
  • DOI
    10.20702/iappmproc.2011.spring.0_165
  • ISSN
    24320382
  • Text Lang
    ja
  • Data Source
    • JaLC
    • CiNii Articles
  • Abstract License Flag
    Disallowed

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