Preparation and Efficiency of the Scenario Mapping Tool for Consensus Building among Stakeholders(<Special Issue>Management of People and Team)

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  • ステークホルダーとの合意形成における準備とシナリオマップの有効性(<特集>人とチームのマネジメント)
  • ステークホルダーとの合意形成における準備とシナリオマップの有効性
  • ステークホルダー ト ノ ゴウイ ケイセイ ニ オケル ジュンビ ト シナリオマップ ノ ユウコウセイ

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It is important to obtain consensus among the stakeholders of a customer to resolve critical issues that influence the direction and success/failure of a project during its management and execution. Consensus building is an important ability that a project manager should possess. A project manager must consider several important points when building consensus with stakeholders, such as agreement, plan, and targets for arrangement and settlement. Without preparing these points, a project manager may be unable to resolve issues. In project management, it is important to consider the intentions of a customer's stakeholders, plan for consensus, and prepare and maintain the facts and evidences, which armed with theoretical evidences, become the necessary ingredients of an agreement scenario. The "Consensus building Scenario Map" is a preparation tool to obtain consensus among stakeholders. This article highlights the necessary steps in consensus building and discusses the details and efficiencies of the scenario map.

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