Work Environment Factors Needed for Staff Retention According to Nursing and Care Staff Working at Facilities Covered by Public Aid Providing Long-term Care to the Elderly

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  • Ogata Akemi
    Department of Nursing College of Life and Health Science, Chubu University
  • Aida Nobuko
    Institute of Health Science, Shinshu University
  • Ogiso Kanako
    Gifu University Nursing Course School of Medicine

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  • 介護老人福祉施設の看護職員と介護職員が考える人材定着に必要な職場環境の要素
  • カイゴロウジン フクシ シセツ ノ カンゴ ショクイン ト カイゴショクイン ガ カンガエル ジンザイ テイチャク ニ ヒツヨウ ナ ショクバ カンキョウ ノ ヨウソ

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Abstract

<p>Objective: The objectives of this study were to identify work environment factors that are needed for staff retention according to nursing and care staff working at facilities covered by public aid providing long-term care to the elderly, and to obtain input for organizational management.</p><p>Method: Focus group interviews were conducted with 18 participants working at three facilities that employed nursing staff and care workers. The data were then analyzed using qualitative inductive analysis.</p><p>Results: According to the nursing staff and care workers, the following work environment factors are needed for staff retention: “favorable working conditions”, “a system to improve quality of care” and “measures to develop human resources” as physical factors, and “support from superiors” and “harmonization among staff members” as personal factors.</p><p>Conclusion: Organizational management needs: i) an enhanced balance of work and rest, ii) work arrangements that value the expertise of the professionals, and iii) an educational system for capacity building catered to each individual staff member. The present study also revealed the importance of fostering a personnel environment that is based on a support system among the facility’s staff, including the Facility Director and bosses.</p>

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