ICT基盤役務のオフショアリングと東アジア

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タイトル別名
  • Offshoring of ICT-based Services and East Asia
  • ICT キバン エキム ノ オフショアリング ト ヒガシアジア

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説明

The development of information and communication technology since the 1990s has spawned a new business model of ICT-based services outsourcing by the US and European firms. Outsourcing and offshoring of such ICT-based services were not limited to advanced countries and have spread out to offshore destinations in emerging countries. Entering this century, while India gets the lion’s share of offshoring and outsourcing markets, East Asian countries, such as China, the Philippines and Vietnam, are now catching up. Offshoring of business process services is not popular among Japanese firms. They prefer captive offshoring to offshore outsourcing and have been slowly but steadily expanding the offshoring since the turn of the 20th century. In Japan ICT user firms, like manufacturing firms, have been more internationalized compared to ICT firms, and engaged in promoting ICT-based business offshoring processes in China, Vietnam, etc. In this article we try to grasp offshoring operations of ICT-based services and examine future prospects and significance of Japanese firms ICT-based services’ shift towards East Asia.

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