Qualitative Study on the Characteristics of the Reflection Process of Mid-level Employees Requiring Reflective Support
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- HIROMATSU Chiaki
- Graduate School of Human Sciences, Waseda University
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- OZAWA Shigeto
- Faculty of Human Sciences, Waseda University
説明
<p>Recently, during in-house human resource development, a company expects mid-level employees to expand on experiential learning through reflection. This study assesses the current state of mid-level employee reflection. We conducted semi-structured interviews targeting mid-level employees, who have improved in business performance but are not learning sufficiently from their experience, and performed an analysis based on the modified grounded theory approach (M-GTA). We found that mid-level employees requiring reflective support have a process of (1) reflecting on the problem-resolution process at work and (2) taking a multifaceted approach to examining their inner characteristics based on feedback from others. By examining internal characteristics, it could be difficult to solve a problem when employees have conflicting personal beliefs and views on work and ideal self-images. Specifically, the fact that behavior does not change due to conflict indicates the possibility that it could be the reason learning from experience is viewed as insufficient by others, including bosses. The study describes the necessity of reflective support from bosses or colleagues to encourage mid-level employees to take the initiative on personal behavioral change.</p><p></p>
収録刊行物
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- Educational technology research
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Educational technology research 42 (1), 61-79, 2020-04-20
日本教育工学会
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詳細情報 詳細情報について
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- CRID
- 1390003825178205568
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- NII論文ID
- 130007838008
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- ISSN
- 21897751
- 03877434
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- 本文言語コード
- en
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- データソース種別
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- JaLC
- CiNii Articles
- KAKEN
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- 抄録ライセンスフラグ
- 使用不可