Process Wherein the Care Staffs Become Irritated by the User: Using Modified Grounded Theory Approach
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- FUJIE Shinji
- 帝京科学大学医療科学部医療福祉学科
Bibliographic Information
- Other Title
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- 介護職員が利用者に対して苛立っていくプロセス―修正版グラウンデッド・セオリー・アプローチを用いて―
- カイゴショクイン ガ リヨウシャ ニ タイシテ イラダッテ イク プロセス : シュウセイバン グラウンデッド ・ セオリー ・ アプローチ オ モチイテ
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Abstract
<p>This study examined care workers’ process of becoming irritated by users of long-term care and welfare facilities for older people by adopting the modified Grounded Theory Approach to prevent inappropriate care and promote appropriate practices. Analysis revealed that care workers came to work with poor mental and physical conditions and reduced motivation as factors that increased irritability. While performing their duties under such conditions, in addition to irritation caused by care provided by other workers and consequent burdens as a factor that worsens irritation, their impatience with work and irritation with users intensified. Care workers’ irritation with users finally led to irritation with themselves, resulting in a vicious circle due to the various causes cited. To address this situation, all facility workers, facilities, and administrative bodies should fulfill their roles and adopt comprehensive approaches to prevent inappropriate care, rather than simply blame care workers for it.</p>
Journal
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- Japanese Journal of Social Welfare
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Japanese Journal of Social Welfare 60 (4), 56-67, 2020-02-29
Japanese Society for the Study of Social Welfare (JSSSW)
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Keywords
Details 詳細情報について
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- CRID
- 1390003825182308096
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- NII Article ID
- 130007845716
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- NII Book ID
- AN00314800
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- ISSN
- 24242608
- 09110232
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- NDL BIB ID
- 030349850
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- Text Lang
- ja
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- Data Source
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- JaLC
- NDL
- CiNii Articles
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- Abstract License Flag
- Disallowed