Empirical Studies on Design Thinking Training Course for Government Officers

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  • Yamada-Kawai Kiko
    Tokyo Institute of Technology
  • Homma Tadashi
    Hokkaido Regional Development Bureau, Ministry of Land, Infrastructure, Transport and Tourism (Currently assigned to Hokkaido Bureau of Economy, Trade, and Ind., Ministry of Economy, Trade and Ind.)
  • Miyakawa Ayu
    Resilience Unit, Kyoto University
  • Ito Manabu
    Hokkaido Regional Development Bureau, Ministry of Land, Infrastructure, Transport and Tourism
  • Tomizuka Kensuke
    Hokkaido Regional Development Bureau, Ministry of Land, Infrastructure, Transport and Tourism

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Other Title
  • 国の地方機関におけるデザイン思考を用いた施策立案研修プログラムの効果と課題
  • クニ ノ チホウ キカン ニ オケル デザイン シコウ オ モチイタ シサク リツアン ケンシュウ プログラム ノ コウカ ト カダイ

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Description

Design thinking is a measure to enable human-centered policy design. METI, PA, and MEXT have released declarations and guidelines on design thinking, human-centered design, and service design. However, the authors could not find such training courses in the last five years at Hokkaido Regional Development Bureau of the MLIT who handles national land and infrastructure management. The authors conducted an employees’ training course on design thinking at Hokkaido MLIT, where trainees find problems and solutions at Tobetsu Town following the design thinking approach. The achievements include improving ideas being more human-centered than pre-course assignment, high recommendation rates, and enhancing trainees’ capabilities, especially in pushing forward the projects and listening.

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