A Comparison between Needs of Family Members and Nursing Careof Nurse Practitioners to the Needs in the Emergency Department

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  • 救急患者の家族のニーズとニーズに対する看護実践度の比較
  • キュウキュウ カンジャ ノ カゾク ノ ニーズ ト ニーズ ニ タイスル カンゴ ジッセンド ノ ヒカク

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Abstract

The purpose of this study was to compare needs of family members with nursing care of nurse practitioners to the needs in the Emergency Department/ Emergency Center. We investigated nurses working at the ED/EC, by sending questionnaire by mail. Based on results of needs of the emergency patients' family members whom we investigated in 2000 and 2001, we set 20 items as follows; explanations, psychological aspect of the family members, physical aspect of the family members, facilities and environment, waiting time, and actions of the medical staff. The subjects of the present study were 333 emergency nurses, 11 males and 322 women, and average age was 32.8±7.9 years old. As a result of studying the nursing practice for needs of the family members, it was "explanation" that was the highest in practice degree. However, the nursing practice degree did not necessarily accord with needs of the family members. There were two elements that were the lowest in practice degree though highest in necessity on the part of family members. The first one was the mental care to make family members "feel that the best care was done" and the second was the positive attitude to "listen to family members and get rid of their anxiety about the risk of the patient." On the contrary, what was high in practice degree though low in necessity on the part of family members was to "deal with the anxiety and fear of the family members" and to "care for their fatigue and health" It is necessary to improve of quality of family support by feeding back the problems shown in actions and practice of nurses themselves.

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